When is the state drug inspector allowed to inspect records, including patient files?

The state drug inspector is permitted to inspect records, including patient files, when there is a specific complaint and the inspection is approved by the board. This approach ensures that inspections are conducted based on valid concerns, promoting accountability in the regulatory process. It balances the need for oversight in pharmacy practices with the privacy rights of patients.

While routine inspections may allow for some level of review, they typically do not grant inspectors unfettered access to confidential patient information without a legitimate reason. Inspections require thoughtful consideration and often necessitate prior approval from the regulatory board to ensure that due process is followed. Accessing records merely because an inspector is present is not permitted, nor is uncoerced access dependent solely on a pharmacist's consent; these actions would not provide adequate protection for patient confidentiality or preserve the integrity of the complaint-based inspection system.

This structured process underscores the importance of safeguarding sensitive information while allowing the state drug inspector to perform their duties effectively in response to legitimate concerns.