Who is allowed to offer counseling to patients in a pharmacy?

In a pharmacy setting, counseling patients is a critical responsibility that falls under the purview of licensed pharmacists. Pharmacists possess the education, training, and legal authority to provide medication therapy management, discuss the safe and effective use of medications, and respond to patient inquiries regarding their prescriptions and health concerns.

Interns, who are typically pharmacy students working under the supervision of a licensed pharmacist, are also permitted to offer counseling. However, they must do so under the oversight of a licensed pharmacist, ensuring that the information provided is accurate and adheres to professional standards.

Other pharmacy staff members, such as technicians, while crucial for supporting pharmacy operations, do not have the same level of training and credentials required to offer professional counseling. This delineation helps protect public health and ensures that patients receive informed, accurate, and safe advice about their medications. Thus, it is essential that only pharmacists and interns, who are adequately prepared to handle counseling duties, are authorized to engage in this practice.